Reputation Management

It’s like having LifeLock for your business Dear business owner: The internet has revolutionized our lives, for the good as well as the bad. About a year ago, I received a notice from LifeLock that their monitoring system detected a discover credit card application...

Diversity is an illusion

There is nothing wrong with being a mechanic or a welder, but these positions are looked down upon? Why? Because these careers do not require student loans? Education is important, but that does not necessarily mean formal education. It is time to stop the propaganda...

How are you smart?

How are you smart? Many people ask, “how smart are you?” There are so many things wrong with that statement. It implies that there is only one kind of smart. Howard Gardner introduced the theory of multiple intelligences and he introduced the idea of not how smart are...

The value of cause marketing

Do you want an exchange or a relationship? Dear business owner: Like you, sometimes I feel that when I go to a place of business, I am treated like a customer receiving a transaction- a mere exchange of money. And that’s fine if that is what you want. But some people...

Value of email marketing

What can 1970’s era Saturday morning cartoons teach us about email marketing? Dear business owner: It’s 1975 and a group of ad executives are deciding whether to spend millions of advertising dollars on TV commercials. I could just imagine that person that asked him...

Little known internet radio station

This one little-known internet radio station has been hiding a secret costing you business, but you can uncover it today. Dear business owner, The internet radio stations have known about this and if it were up to them, they would keep it a secret, but viewers are...

Press release like a handshake

Why is a press release like a friendly greeting? Dear business owner: I’m sure you have had this experience of walking into a restaurant-only to be ignored! Give me a glance A nod Something! Ugh! When you are acknowledged, you feel at ease. You are confident in the...

We missed a teachable moment with Colin Kaepernick

When I heard about Mr. Kaepernick’s actions, my emotions took over and that was a natural impulse. But as I was able to process the issue, I missed the whole point of America and just in case many of you did as well, here is my take: The promise of America (not...

Absolute power corrupts absolutely

Absolute power corrupts absolutely                   Many years ago, I was talking to a colleague, and the principal walked by and the colleague asked him if he was going to suspend that kid. The principal responded, “I don’t want to talk about it now.”  Then the...
James Pesutich